Drop (HEPTA)
Frequently Asked Questions
Do you exchange?
Yes, we offer easy and fast exchanges. You can request an exchange within 3 days of receiving your order. — just contact us via DM and we’ll help you with the process.
Do you allow refunds?
No, we don’t allow refunds, however, we have easy and fast exchanges if you’d like to exchange your item!
How long delivery takes?
Shipping takes 4-6 working days.
Can i open the package or try it on before giving the courier the fees?
Yes, you’re welcome to open the package and check your item before completing the payment. We want you to feel confident with your order. If you have any issues, please let the courier know or contact us directly.